Shipping Policy

At SmartSavvyShop we aim to provide a seamless and efficient shipping experience for all our customers. Please review our shipping policy to understand the details regarding processing times, shipping rates, and delivery times.

1. Processing Time

  • All orders are processed within 2-5 business days. Orders are not processed or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you by email.

2. Shipping Rates

  • Shipping costs are calculated at checkout based on your location and the total weight of your order.
  • We offer free shipping on orders over [amount], or special shipping rates may apply during promotional periods.

3. Estimated Delivery Times
Delivery times vary depending on the destination country and shipping method selected. The average delivery times are as follows:

  • United States: 10-20 business days
  • Europe: 10-20 business days
  • Australia and New Zealand: 12-25 business days
  • Rest of the World: 15-30 business days

Please note that delivery times are estimates and may be affected by external factors such as customs delays or local postal services.

4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly through our website or the shipping carrier’s website.

5. International Shipping
We are pleased to offer worldwide shipping. However, please note that customs and import duties may apply depending on your location. These fees are the responsibility of the customer and vary by country. Please check with your local customs office for more information.

6. Lost or Stolen Packages
[Your Store Name] is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. If your tracking information shows that your package was delivered but you have not received it, please contact your local postal service for further assistance.

7. Delayed or Returned Shipments
If your package is returned to us due to an incorrect or incomplete shipping address, or if it is unclaimed, you will be responsible for the shipping costs to resend the package. We recommend double-checking your address details before completing your order to avoid any delays or issues.

8. Shipping Restrictions
Certain items may have shipping restrictions depending on the destination country (e.g., prohibited imports, size restrictions). If this applies to your order, we will contact you to discuss possible solutions.

9. Questions or Concerns?
If you have any questions about our shipping policy or your order, please contact us at contact@smartsavvyshop.com or our Customer Support at 1 (800) 905-2631. We are happy to assist you!